Top 10 Enterprise Trends You Can’t Afford to Ignore
As we look forward to 2013, Pegasystems’ Setrag Khoshafian sits down to analyze the industry trends that will become increasingly prevalent over the course of the next 12 months. He tells of 10 business trends that you should be paying special attention to as your organization looks to Build for Change® by increasing operational efficiencies and improving customer service, among other initiatives. By focusing on these trends and undertaking transformation projects, organizations stand to gain rapid returns on investment and achieve ongoing operational excellence.
This eBook highlights:
What role will the Chief Digital Officer play in your organization
How social collaboration can be synchronous (same time) or asynchronous (different times)
What a mobile workforce will mean to your organization
How data engineering will help with big data
Why the Internet of Everything will involve processes with people and “things”
Pegasystems revolutionizes how leading organizations optimize customer experience and automate operations. Our patented Build for Change® technology empowers business people to create and evolve their critical business systems. Pegasystems is the recognized leader in business process management (BPM) and is also ranked as a leader in customer relationship management (CRM) software by leading industry analysts.