Pegasystem cited as a leader in Forrester’s 2013 BPM Analyst Report.
Pegasystems is once again given the top score in Current Offering amongst 9 other BPM Suites measured against 59 criteria in The Forrester Wave™: Business Process Management Suites Q1 2013. The 2013 Wave features criteria that stress the importance of business strategy planning, rapid maturation of BPM technologies and the growing importance of analytics, and customer engagement. Download this analyst report today to understand the latest trends in the BPM industry and see why Pegasystems continues to improve its market leadership position.
According to the report:
Pegasystems “has focused on merging customer experience and process transformation software categories.
Key to this shift, is Pegasystems’ ‘next-best-action’ capability, which uses a sophisticated correlation engine to predict and recommend the next recommended step a user should take for a given process.”
Pegasystems leads in the report against all vendors in architecture, work management, authoring environment, work patterns, and product strategy.
NEW Forrester Wave™: Business Process Management Suites Q1 2013
Pegasystems revolutionizes how leading organizations optimize customer experience and automate operations. Our patented Build for Change® technology empowers business people to create and evolve their critical business systems. Pegasystems is the recognized leader in business process management (BPM) and is also ranked as a leader in customer relationship management (CRM) software by leading industry analysts.
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