The worlds of IT and communications services are increasingly overlapping. Did you know that 71% of enterprise organizations have now merged their budget for integrated communications and technology services? This is a massive opportunity for Communications Service Providers (CSPs) to expand their offerings, grow enterprise revenues, and Turn Big Business into Big Business.
But it’s complicated. While 46% of organizations want to work with a single vendor for Integrated Communications and technology (ICT), only 11% believe that a single provider can meet their complex and diverse needs. As a result, forward-thinking CSPs that can provide a full suite of tailored services and excellent customer experiences are at an immediate advantage to capitalize on this opportunity.
Make Sure You Are Ready to Compete for Big Business
Learn how enterprise businesses currently view communications service providers
Understand to what extent CSPs are a viable option for services that are the traditional domain of the IT service provider
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